Employee experience
Employee experience

Employee experience on the agenda

Employee Experience is most certainly on the agenda for the approx. 50 communicators from Denmark’s largest companies present at our ChangeComm event this past Thursday in Copenhagen.

By: Kristina Malther, Managing Director, Open CPT (June 1, 2018)

Employee Experience is a way of working across functions to create not only engagement, but also heighten performance and improving the customer experience.

Employee experience

Three key take-aways from our speakers:

  • Focus on improving the ‘moments that matter’ to employees. The ‘moments that matter’ are at the very core of the Employee Experience in your organisation and the best place to start.
  • Just-do-it! Rather than waiting to come up with the perfect solution. Employee Experience is a large field, and one that can seem overwhelming, but now is the time to experiment and learn as you go.
  • Be truly curious about the people who work in your organisation to match their needs and wants. Too often we are more concerned with what we think people want, than actually listening to what they really want.

Want to know more about Employee Experience and how to approach it from an employee communication perspective? Get in touch.